Banyan Tree Group leverages on AFON's solutions due to poor scalability in existing system
Nature of business
v Luxury hotel and spa chain
Challenge
v
Existing Peachtree system insufficient to meet operations requirements in BanyanTree Bintan
v Reporting tools created by previous vendor were poorly designed and unable to
meet their hotel reporting standards
v Support provided by previous vendor was unreliable, resulting in confusion and
low adoptability by end users
Solution
v After consultation, AFON recommended Sage Accpac to replace Peachtree
because of its scalability and powerful financial reporting tools
v Sound training was provided to ensure that users were able to adopt and be
productive with new system
Result
v Greatly improved processes between finance and front end systemv Management delighted with the ease of use in reporting
v Results with Banyan Tree Bintan were so satisfactory that Banyan Tree Group
requested AFON to implement solutions at their other international outlets
v AFON implemented Sage ERP solutions for their Singapore headquarters as well as
their international outlets in locations such as Seychelles and Maldives.
