v Previous vendor focused mostly on hard-selling and less on providing proper
        implementation
v Several purchased modules were not implemented as per agreement
v    Incomplete system, poor configuration and long implementation time resulted in large
        unnecessary costs and wasted time

Solution

v    Dropped vendor in favour of AFON's services
v    AFON quickly stabilized network systems crucial for Multico's performance
v    Upgraded existing system to latest version to meet their international business 
        requirements
v    Stable, complete migration of data was provided from old to new system
v    Designed reports to enhance inventory management and sales tracking
 

Result

v    New system was fully implemented, stabilised and running within schedule, with
        minimal downtime and reduced costs
v    New reporting functionalities allowed management to cross reference and track
        sales performance in relation to inventory movements
v    Highly satisfied; Multi-Corporation (S) has remained as a loyal customer with AFON 
        for many years