Sage CRM puts you in complete control of your sales pipeline, allowing sales teams to effectively manage, forecast and report on all phases of the sales cycle. Sales cycles can be dramatically shortened and more deals can close faster.

• Pipeline Management
  Manage and analyse your pipeline, and maximize ROI on every lead
• Territory Management
  Administer and change sales territories in the system
• Sales Forecasting
  Profit from a new level of control and predictability, and plan your operations with confidence
• Account Management
  Identify and recruit new clients, and resell to existing ones
• Reporting
  Create point-and-click reports and graphs for on-the-spot analysis and decision making
• Opportunity Management
  Manage all key opportunity data for maximum sales productivity and effectiveness

With Sage CRM, you can easily target the right customer at the right time, eliminate guesswork and put your company's marketing resources to their best use.

• Campaign Management
  Assign, schedule and track marketing activities within a campaign
• Lead Management
  Give your sales team real-time access to the latest prospects and campaigns, keeping them in the loop each step of the way.
• Email Management
  Send HTML emails, create email templates and send attachments in bulk email messages
• List Management
  Create new target lists from selected criteria, reuse successful campaign lists and import mail-house lists
• Outbound Call Management
  Integrate outbound calls into any marketing campaign, and set up target lists and follow-up calls
• Reporting
  Create point-and-click reports and graphs for on-the-spot analysis and decision making

Sage CRM helps you make the most of every customer interaction, maximizing business opportunities and customer satisfaction. It empowers your organization with critical information to build and support long-term customer satisfaction and loyalty.

• Contact Management
  Deliver superior customer service with real-time access to relevant customer data
• Knowledge Base
  Store support incidents and case solutions in a central knowledge base
• Call Center Support
  Access a central repository for all customer data, resolving issues quickly
• Service Agreement Management
  Easily track and meet your service level agreements
• Tracking
  Track your customers' needs and maintain a complete history of customer-related information
• Reporting
  Create point-and-click reports and graphs for on-the-spot analysis and decision-making.

With Sage CRM, you get even more value out of the technology investments you've already made. Leveraging the Sage Integration Framework, Sage CRM smoothly integrates with many back-office accounting software and order entry systems, including Sage Accpac ERP.

 

The result: a clean exchange of information between workgroups. This collective, real-time intelligence enhances your overall ability to make better informed decisions, sell more effectively and improve customer service.