Our Range of Services

Training Services

With any new technology implementation, proper training is crucial in reducing resistance to the transition, and ensuring that users are capable of maximising the solution's full potential.

Our training sessions are held within AFON's premises. AFON is located in the Jurong International Business Park (IBP). Equipped with the latest technology and software, we provide our clients with a conducive environmentthat will facilitate their learning process.

We do encounter clients who specifically request for training to be held within their offices. This is possible though not usually recommended by us, as off-site premises may or maynot be adequately equipped with the equipment/facilities suited for training purposes.

Business Intelligence (BI) and Report Customisation Services

One of our core strengths that differentiates us from our competitors lie in our expertise in designing workaround solutions to meet your business requirements.

These could include specific BI tools or financial reports that are crucial to your day-to-day processes, but may not be sufficiently represented by the standard reporting tools found within the system.

Consultancy Services

Purchasing a system is a big investment. Apart from your immediate budget, you'll need to consider the impact on your daily business processes. Training, implementation and adjustments made by your users willall add to your unseen costs.

Our consultants are available to provide detailed analysis of your business processes, and sound adviceso you canmake the right decisions for your company.

Support Maintenance Services

Occasionally, there will be situations in which your users may require help with troubleshooting. AFON's qualified and friendly support team are readily available to assist you and ensure that your challenges are addressed quickly

AFON does not outsource any of our support services to call centres in other countries, so your business information remains confidential with us.