Customer-specific pricing. Shipping details. Account history.
All the data you need for expert personalisation in your ERP.
What is Sana Commerce?
Sana Commerce develops powerful, B2B and B2C e-commerce and web store solutions that can help you satisfy your customers with faster and more personalised service.
Best of all, Sana e-commerce solutions will integrate with your Microsoft Dynamics 365 Business Central, Microsoft Dynamics NAV, or SAP Business One ERP system. That means less time spent on processing orders and more time on winning sales.
Reduce duplicate data entry in creating & managing your catalogues. Build your web store with product categories & images already in your ERP system, create & manage multiple web stores for multiple brands & regions, enable filtered product searches for your customers, use bills of materials to easily combine components into single, saleable items & more.
Rich, Real-Time Product Information
Give your clients the most accurate, up-to-date product information. Display real-time stock levels from your ERP system & have them automatically updated likewise based on order placements, automatically calculate prices with your ERP system's units of measure, & display custom fields for your products in your web store.
Complex Pricing Rules Made Simple
Give customers the most accurate prices no matter how complex your pricing structures are. Sana uses your ERP system's pricing logic. Display the right order line and invoice discounts, accurately display customer-specific pricing, calculate sales taxes in real time, automatically charge fees like packaging costs, encourage customers to buy in bulk with tier pricing, and more.
Online Order Processing
Satisfy your customers with accelerated, accurate order processing - all online. Process & synchronise orders in real time, immediately display shipping costs calculated in your system, enable customised payment terms & options for different customers, get Requests for Quotations & respond to them through your web store, facilitate product returns with built-in return merchandise authorisation (RMA), & more.
24/7 Client Focus
Deliver better customer service at every point. Localise the web store experience from language to tax calculations for your international clients plus serve them with client-specific catalogues. Also view your web store from the perspective of your clients including order history and client logic, accept payments on open invoices online, publish product documentation and manuals online, serve customers with sales invoices, orders, shipments, etc. in PDF directly from your ERP system, and more.
Personalized E-Commerce Marketing
Target specific client segments with built-in personalisation functionality, using data from your ERP system. Personalise web store content & marketing emails, cross-sell & up-sell products to your clients, plus suggest orders to them automatically based on individual online & offline order histories. With web store & ordering data giving you a full picture of client behaviour, you're also empowered to optimise your sales strategies.
See How It Works