Kinokuniya, an AFON Client since 1999, Benefits from Efficiency Gains and Better Business Visibility

The Challenge

In 1999, Kinokuniya Singapore needed a new software to replace their Accpac DOS accounting software, and to support their growing business requirements. 

Kinokuniya chose to invest in Sage 300 (formerly Sage Accpac ERP) for its powerful financial capabilities.

Unfortunately, their original vendor didn't do a good job of implementation. Areas of weaknesses in their setup included:

• Lack of financial reports, leading to poor visibility
• Poor chart of accounts design

The bookstore chain selected AFON to redesign their entire system, including P & L and reporting tools. AFON also helped provide a complete, secure migration of old data to their new upgraded system.

In addition, AFON's consultants utilised creative workaround solutions to help Kinokuniya overcome their previous vendor’s implementation shortfalls.

Kinokuniya Singapore was greatly satisfied with the outcomes of their Sage 300  investment, and until this day still remains a loyal customer with AFON.

"We are particularly impressed with the level of customer service and professionalism they showed during and after the project," says Toru Okudaira, Division Manager for Accounting/Finance.