Old Chang Kee Gains 50% in Logistics Time Savings while Reducing Staff Overtime

In 2015, Old Chang Kee sought to take their productivity and growth further. Given increasingly stringent Singapore labour laws, Old Chang Kee realised they needed to achieve more with their existing workforce by automating key processes.

One aspect they decided to focus on was their accounts and inventory management. Old Chang Kee was then using disparate software to manage their accounts and inventory. This resulted in:

• Tedious manual reconciliation
• Duplicate data entry
• Productivity losses
• Employee overtime 

“We needed to replace our previous solutions, and get an integrated software to help us save time and improve productivity,” explains Song Yeow Chung, group financial controller of Old Chang Kee Ltd.

“By automating key processes, we’d be able to do more with our current workforce," he adds.

Microsoft Dynamics NAV (now Microsoft Dynamics 365 Business Central) quickly became Old Chang Kee's top choice for several reasons: it was an intuitive, self-contained enterprise resource planning (ERP) system that wasn’t too complex for users.

At the same time, Dynamics NAV was a cost-effective solution that'd help save time and boost productivity. Plus, it was relatively easy to customise NAV and implement to meet their needs.

Old Chang Kee was also impressed by AFON’s proven track record in Microsoft Dynamics NAV.

“Compared to other vendors, AFON provided practical examples of how Microsoft Dynamics NAV could help us,” says Yeow Chung. “Their consultants also presented technical information in clear yet concise layman terms, so our senior management could understand what Microsoft Dynamics NAV could do.”

After implementing NAV, Old Chang Kee saw functional benefits in key areas. For example, they reduced the time spent on financial close by 25%, automated warehouse picking processes, and eliminated duplicate data entry in procurement.

“We saw a big increase in accuracy. Also, in terms of logistics, we can now do route and list picking all in the system,” says Yeow Chung. “Previously, we had to do this manually, which was time consuming.”

Delighted with the results, Old Chang Kee tasked AFON with managing and improving their infrastructure, including getting Microsoft Cloud to help them scale with
greater flexibility. They're also looking forward to using NAV in their future plans, such as an upcoming manufacturing plant in Johor Bahru, Malaysia.