Microsoft Dynamics 365 Business Central - Microsoft Dynamics NAV

ERP Systems for Fast Growing Businesses

Microsoft Dynamics 365 Business Central (With Co-Pilot)

Formerly known as Microsoft Dynamics NAV, Business Central is Microsoft's leading ERP system for businesses seeking to streamline and simplify their financial & operational processes.

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40000 +

Corporate Customers

1800000

Users Worldwide

75 %

YoY in Monthly Users

OVERVIEW

Comprehensive Business Management

Microsoft Dynamics 365 Business Central is a cloud ERP system for fast growing businesses that simplifies and optimises key functions like accounting, production, and supply chain management. As an award-winning Microsoft Dynamics partner in Singapore for over a decade and a PSG pre-approved vendor, our AFON team will work closely with you to maximise your investment in Business Central's capabilities:

Faster & More Accurate Financials

Boost the speed & accuracy of financial closing & reporting, and make compliance simpler

Automate your Supply Chain Management

Optimise stock levels & payables for healthier cash flow, and secure purchasing control

Optimise your Customer Strategies

Find sales opportunities, respond faster to customers, and streamline servicing

Manage Projects on Time & Within Budget

Get real-time visibility on resources and progress to keep projects timely and profitable

Streamline your Operations

Deliver on time and reduce costs across your warehousing & manufacturing operations

Flexible Deployment for your Needs

Comes with on-premise and multi-tenanted Cloud options for greater flexibility

Copilot

Get more done with Copilot

Harness the capabilities of next-generation AI with Dynamics 365 Business Central Copilot for better business performance

Sales Order Agent

The Sales Order Agent automates order handling in Microsoft Business Central. Using AI, it identifies customers, interprets their emails and clarifies details if needed. It can also advice users on item availability, on top of generating PDF sales quote with items, quantities, prices, taxes, delivery dates, and other key information.

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Work Smarter

With Business Central Copilot chat, get your questions answered easily with just a few prompts via the conversational bot. Looking to retrieve/review past invoices from a particular customer? Ask and you shall receive. It's that easy, and that's simple.

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Streamline Order Entry

Don't let your sales team be bogged down by lengthy product lines. With Co-Pilot, users can now tap on "Suggest Sales Lines" to generate sales orders, invoices or quotes easily for customers based on your input, which helps to streamline the order-taking process.

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AI-Powered Analysis at your Fingertips

Input raw data. Output insightful summaries. Simply describe your questions and what you're looking for via Co-Pilot, and let the tool works its magic by creating, totaling, or even filtering through data to answer your queries.

FEATURES

Experience the Business Central difference

Always Ready for Growth

Support your business now and as it grows with the industry-leading reliability, scalability, and performance of the Microsoft Cloud.

Take your Business Anywhere

Work anywhere with full capabilities on desktop, tablet, or mobile across Windows, macOS, Android, and iOS devices.

Rapid Deploy and Onboard

Implement in weeks and get users started quickly with role-based dashboards, training courses, content-aware help, and guided tours.

Worldwide Accessibility

Use Business Central in 47 languages and in over 160 countries to expand your business globally.

Meet your Sustainability Goals

Track and report greenhouse gas emissions with ease and accuracy to manage your environmental impact.

Customise with Prebuilt Apps

Extend Business Central with industry-specific apps and extensions to meet your unique vertical or business requirements.

Collaborate in Microsoft Teams

Improve collaboration with read-only access to Business Central data with a Microsoft 365 license—no additional charge.

Streamline with Custom Workflows

Enhance productivity with built-in workflow templates—or build your own—using the embedded Microsoft Power Automate experience and Copilot.

Connect with Existing Systems

Take advantage of open architecture to combine Business Central with systems you already use, such as payroll.

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WHY AFON?

What Makes Us Different?

Hundreds of businesses have implemented and maintained their systems with AFON IT since 1999, and for a good reason: We're the only award-winning consultancy and implementation partner in Singapore that offers not one, but four top enterprise resource planning (ERP) software brands — SAP, Oracle, Microsoft, and Sage.

Finance-Savvy Consultants

Our ERP consultants have both finance and IT expertise to deliver solutions that truly meet your business needs.

Rapidly Earned Recognition

We’ve earned top industry awards and quickly become Singapore’s leading ERP partner, proving our expertise and success.

Flexibility Based On Requirements

At AFON IT, we offer you four world-class ERP systems to choose from, freeing you to find the best-fit system for your business requirements.

Business Central is InvoiceNow-ready

PEPPOL InvoiceNow / GST InvoiceNow-ready solution

As an accredited InvoiceNow Ready Solution Provider (IRSP), we develop and maintain the e-invoicing connector, ensuring our clients seamless GST compliance and alignment with the latest regulations.

Learn about GST InvoiceNow →

WHAT OUR MICROSOFT DYNAMICS 365 CUSTOMERS SAY

"We want to thank AFON for helping us successfully implement NAV (now Microsoft Dynamics 365 Business Central). Our new system has enabled us to achieve significant time and manpower savings in key departments."

old chang kee logo_150x150

Song Yeow Chung

CFO, Old Chang Kee Ltd Group

"The biggest factor to a successful implementation is whether your partner truly understands your business and your needs. With AFON, we've found that partner"

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Michael Chong

Founder & Managing Director, Monopole

"After we implemented Business Central, we no longer encountered the problems with inventory management that we had before...this is thanks to the fully consolidated financial reports from it and Jet Reports, that we didn't previously have access to."

Speakers for 11 Jan NS (1)-1

Jannich Doelby

Chief Financial Officer & Chief Operating Officer, Design Collection Denmark

Frequently Asked Questions

Your Questions, We Answer

What exactly can Copilot do inside Business Central?

Copilot in Microsoft Dynamics 365 Business Central is an AI-powered assistant that helps users perform tasks faster and more efficiently. It can answer questions in natural language about your business data, automate routine tasks, generate reports, and provide insights into sales, inventory, and financial performance. For example, you can ask Copilot things like “Show me last month’s top-selling products”, “Generate a cash flow summary for Q3”, or “Suggest purchase orders for low-stock items”, and it will provide actionable results instantly. Copilot integrates seamlessly with Business Central to reduce manual work, improve decision-making, and boost productivity.

Can AI in Microsoft Business Central help me forecast sales and inventory?

Yes, Microsoft Dynamics 365 Business Central uses AI and machine learning to forecast sales and inventory. It analyzes your historical data to predict future demand, helping you reduce stockouts, avoid overstocking, and improve purchasing decisions. With Copilot, you can even ask questions in natural language, such as “Will I run out of Item A next month?” or “What are my top-selling products this quarter?”, and get instant insights.

Can Business Central integrate with Shopify or Salesforce?

Yes, Business Central integrates with Shopify via Microsoft’s built-in connector, and with Salesforce using third-party tools or APIs—allowing seamless data flow between your ERP and sales/eCommerce platforms.

Can Business Central be used with Power Apps or Power Automate?

Yes, Microsoft Dynamics 365 Business Central integrates seamlessly with Power Apps and Power Automate, enabling you to create custom business apps and automate workflows without needing custom code.

Can I use Power BI with Business Central?

Yes, Business Central connects natively with Power BI, providing real-time dashboards, advanced analytics, and interactive reporting for better decision-making.

How secure is Business Central in the cloud?

Business Central in the cloud is hosted on Microsoft Azure, offering enterprise-grade security, data encryption, compliance certifications, and 24/7 monitoring to keep your data protected and accessible. Find out more here.

How much does Business Central cost per user?

The cost of Business Central varies based on the number of users, licensing and configuration. Pricing is on per user license, subscription per year. Please refer to our PSG packages here.

What's the difference between Microsoft Dynamics 365 and Business Central?

Microsoft Dynamics 365 is a suite of business applications, while Business Central is one specific ERP solution within that suite, focused on finance, operations, inventory, and sales for small to midsize businesses. Find out more here

How long does it take to implement Business Central?

Average implementation time for Business Central is typically 3 - 6 months for simple straightforward projects. This can vary based on business complexity, required modules, and customization needs. For those applying for grants, do factor in time for the application process, as it must be approved before project commencement.

Why should I choose AFON as my Microsoft Business Central implementation partner?

AFON is a certified Microsoft Solutions Partner with over 20 years of ERP experience and a proven track record in implementing Business Central for SMEs in Singapore. We offer expert consultancy, local support, and grant advisory to ensure a successful deployment.