1. Costs And Budgeting
2. Availability Of IT Expertise On Demand
3. Ability To Scale Capacity As Needed
4. Enabling Focus On Core Competencies
5. Ownership And Control Over Data
6. Customisability Of IT Support
As an owner or stakeholder of your SME, you know your business processes best. Insourcing your IT needs gives you the opportunity to customise your IT support, to best complement these processes.
If you outsource your IT needs instead, it’s often hard to find MSPs that truly understand your business processes, especially if your business is highly specialised in niche services.
However, doing your due diligence can help you find an MSP that understands your business. Once again, you can talk with the MSP's clients to see what kind of service it provides and how well they understand your business.
When deciding whether to insource or outsource the IT needs of your SME, having a clear understanding of what each approach provides—and what your unique needs are—is a solid first step to take.
Should you decide to outsource, you can talk to your MSP to see how they deal with the outstanding issues that concern you. Also, talk to some of their customers, preferably in your industry, to get a feel for the MSP's service approach and business philosophy before deciding.
Outsourcing also provides you with a chance to try before you buy. This choice gives you an opportunity to see if the MSP can offer the value you're seeking and if the MSP is a good fit for you. That chance may not be possible if you're opting for an in-house approach to IT services.
Alternatively, you don’t always have to choose between one or the other. Instead, you could choose which IT support services you’d want a third-party MSP to manage, and which ones are best kept in-house to best support your business processes.
At AFON, we possess the IT expertise and technology to manage your IT functions at an affordable rate. We also invest heavily in keeping up-to-date on industry best practices, which makes us a good choice as a partner to co-source your IT needs to.
If you happen to be needing an MSP you can trust, do schedule a free consultation with us today to find out what we can do for you.